This means it may take anywhere between a couple of hours or days for the problem to be fixed. However, they’ve not shared any ETA for the resolution. The team has confirmed that they’re working on a fix for the problem. We’ll keep you updated ( Source)Īpart from the response, Sky support has also posted a separate tweet wherein they’ve confirmed that some customers are unable to launch the red button interactive services on BBC channels. We are aware of an issue and currently investigating. Responding to the individual’s tweet, the support team said the following: Luckily, Sky support hasn’t wasted much time acknowledging the reports. ( Source)īased on the individual’s report on Twitter, it seems that the BBC red button text service on Sky has not been working for several hours. While things usually run smoothly, some Sky subscribers are reporting that the BBC red button text service isn’t working on their TV boxes.

The BBC red button text service enables users to view headlines, football scores, weather, and travel news on the BBC channels.īBC was set to do away with the feature last year, however, had to change its plans after users protested against the move.

Bbc red button